SUPPLY TERMS & CONDITIONS

These terms and conditions apply to the supply of any Products ordered from Aussie Time Clocks Pty Ltd or via a Website. By ordering or paying for any Products, you agree to be bound by these terms and conditions.

Definitions

"Aussie Time Clocks Pty Ltd" or "ATC" means Aussie Time Clocks Pty Ltd ACN 163 959 779 trading as Aussie Time Sheets or uAttend Australia.

"Australian Consumer Law" means the Australian Consumer Law contained in Schedule 2 of the Competition and Consumer Act 2010 (Cth).

"Consequential Loss" includes without limitation loss of profits, loss of revenue, loss of data, lost production, loss of business, loss of the benefit of any contract or other agreement or arrangement, losses which do not arise naturally from a breach of contract in the usual course, damage to reputation, damage to property, downtime costs and legal costs.

"Products" means any hardware, software or other goods or services offered for sale on a Website, or supplied by Aussie Time Clocks Pty Ltd.

"Website" means the website at www.aussietimesheets.com.au, www.uattend.com.au, www.uattend.co.nz, www.zkbiotime.shop, www.atsonboarding.com.au and www.workforcetna.com.au.

Express Warranty

ATC warrants only to the original purchaser that the Products will be free from defects in material and workmanship for the warranty period stipulated in the purchase documentation (if any) ("Warranty Period") ("Express Warranty").

ATC’s sole obligation under the Express Warranty will be to repair or replace the Products during the Warranty Period. ATC does not assume responsibility for delays in replacement or repair of Products. ATC may, at its sole discretion, replace hardware with refurbished hardware or parts where permitted by law.

The Express Warranty will not apply in the following circumstances:

1. Modification or repair by the end user or any non-authorized ATC service provider; or
2. Improper use or installation, or damage by accident, neglect or intentional act of the end user or any third party; or
3. Failure of the end user or any third party to exercise reasonable care to protect from electrostatic discharge damage, adverse temperature conditions, or physical abuse; or
4. Failure by the end user to follow the Return Appointment Process set forth below.

No salesperson, representative, or agent of ATC is authorized to make any guarantee, warranty, or representation that contradicts the terms contained in the Express Warranty.

The Express Warranty is provided by ATC:

Business address: Shop 3, 652 David Low Way, Pacific Paradise, Qld. 4565
Telephone number: +61 7 54505743
Email address: support@aussietime.com.au

The benefits given to consumers under the Express Warranty are in addition to other rights and remedies of consumers under a law in relation to goods or services to which the warranty relates. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Return Appointment Process.

To make a claim under the Express Warranty, the end user must:

1. Obtain a Return Authority number ("RA") from ATC, which must be prominently displayed on the outside of the shipping container. Returns without an RA number may be rejected by ATC and immediately returned to end user, freight collect.
2. Ship the items being returned to ATC, freight prepaid, together with a written description of the claimed defect.
3. Pack the items being returned in the original packing carton or equivalent. Damage in transit is end user’s responsibility and may be cause to void the warranty claim.
4. Pay all transportation costs. The end user shall be liable for all costs of handling and transportation (to and from ATC).

For Products that are faulty and covered by the Australian Consumer Law, ATC will provide remedies in accordance with the Australian Consumer Law. Nothing in this process limits any consumer guarantee rights, including any right to reimbursement of reasonable return costs where required by law. Returns without an RA number may delay processing, but will not of themselves invalidate a claim under the Australian Consumer Law.

Limitation of Liability

ATC does not assume responsibility for any specific application to which any Products are applied including, but not limited to, compatibility with other equipment or software. All statements, technical information, or recommendations relating to the Products or parts are based upon tests believed to be reliable, but do not constitute a guarantee or warranty. If you purchase third party software or products to use in conjunction, connection or association with the Products, ATC is not liable for any loss or damage caused by defects in that third party software or those third party products, except to the extent liability cannot be excluded under law.

Except for the Express Warranty, ATC makes no warranties or representations in relation to the Products or any information or advice provided by ATC. ATC excludes all implied conditions and warranties except any implied condition or warranty the exclusion of which would contravene any applicable law.

If the Australian Consumer Law or any other law implies a guarantee, condition or warranties into these terms and conditions which cannot be excluded by law, ATC's liability for any breach of such guarantee, condition or warranty will be, to the maximum extent permitted, limited to the replacement of the Products or the supply of equivalent Products, the repair of the Products, the payment of the cost of replacing the Products or of acquiring equivalent Products, or the payment of the cost of having the Product repaired.

ATC excludes liability for Consequential Loss however caused (including through negligence) which you may incur with respect to any Product or any information or advice provided by ATC, except to the extent such loss cannot be excluded under the Australian Consumer Law or any other applicable law.

Subject to the Australian Consumer Law and any other law that cannot be excluded, ATC’s maximum aggregate liability to you with respect to the Products is limited to the price you paid to ATC for the relevant Products giving rise to the claim.

Nothing in these terms and conditions excludes, restricts or modifies any right or remedy under the Australian Consumer Law, or any other applicable law, to the extent it cannot lawfully be excluded, restricted or modified.

Returns Policy

ATC offers a 30 day return policy for change-of-mind orders.

Special order hardware items especially ordered for a customer are not refundable for change-of-mind.

Refunds for change-of-mind are not available after 30 days from purchase. Products returned for change-of-mind must be returned to ATC, at the purchaser's expense, and must be in original condition with no signs of damage. ATC must receive the Products within 30 days of the goods having been received by the customer. A 20% restocking fee applies to all change-of-mind returns. A refund of the purchase price, less the 20% restocking fee, will be made using the same payment method used at purchase. The refund will be made within 30 days of receiving the un-damaged, returned Products. Freight charges, setup and training labour, tech support labour and software licences are non-refundable for change-of-mind returns. A Returns Authority number must be requested from ATC and used in all correspondence regarding the return.

This policy applies only to change-of-mind returns and does not limit any rights a consumer may have under the Australian Consumer Law in relation to faulty, unsafe, misdescribed or otherwise non-compliant Products.

Payments

All payments must be made in Australian Dollars (AUD) only.

EULA

You agree the terms of our EULA published at https://aussietimesheets.com.au/pages/eula-for-ats-products will apply to use of the relevant Products (if applicable).

Privacy and Security

You agree that ATC may use and disclose your personal information in accordance with the ATC privacy policy published at: https://aussietimesheets.com.au/pages/privacy-policy

You acknowledge and agree to the ATC data protection policy published at: https://aussietimesheets.com.au/pages/aussie-time-sheets-data-protection-policy